Saturday, December 1, 2007

2AFRIKA Founder & President, Kenneth R. Hieber with an update monitoring the grounding of Nationwide Airlines

STATEMENT BY THE CEO, NATIONWIDE AIRLINES

01 December 2007 – 4:45pm (ZA)

On behalf of Nationwide Airlines, I would like to apologise to our customers and the travelling public who have experienced inconvenience and distress since Friday, the first day of the busy summer holiday season.

The entire management team and staff have been working around the clock to resolve the crisis with the aim of resuming normal flight operations as quickly as possible.

So far we have had to cancel more than 90 flights serving Johannesburg, Durban, Cape Town, Port Elizabeth, Mpumalanga, George, Livingstone and London-Gatwick. This has impacted about 9,000 travellers.

While our services are disrupted, our ticket-holders have the option of re-booking or obtaining full refunds.

Since establishing Nationwide Airlines in 1995 I have regarded the safety of our passengers, staff and equipment as my top priority. Safety is not negotiable, has not and will not be compromised in any way.

As part of our ongoing safety programme, in 2006, we underwent the International Air Transport Association Operational Safety Audit (IOSA). IOSA is an audit of the management and control processes of an airline based on exacting standards developed in cooperation with the International Civil Aviation Organisation (ICAO - the UN body which sets global standards for civil aviation) and regulatory bodies including US Federal Aviation Administration (FAA), Australia’s Civil Aviation Safety Authority, Transport Canada and Europe’s Joint Aviation Authority. It is one of a number of measures designed to ensure high levels of safety.

Nationwide passed this audit and received its IOSA certificate in April.

After several requests, last night we received a communiqué from the South African Civil Aviation Authority specifying its concerns. In the main, the CAA’s concerns relate to the administrative systems in our AMO. The CAA has not raised any concerns that relate directly to any of our aircraft.

Most of these issues were raised by the CAA after their initial audit in September following which we implemented the necessary remedial actions. At that time, we undertook to submit a thorough action plan to the CAA before the close of business on 30 November 2007, ie. yesterday. As promised, we sent this action plan to the CAA yesterday for its consideration.
In addition, we have also advised the CAA of the various improvements and enhancements we have made to our AMO over the past three months and other steps we have taken to ensure the continued integrity of our operation.

They include:
· The appointment of a new Accountable Manager for the AMO at the end of October.
· The appointment of a new Planning Manager and a new Reliability Specialist.
· All life-limited components – including all safety/emergency equipment were checked and found to be within their limits
· Updating our component life-monitoring data capture software with greater audit capabilities
· The establishment of a Corporate Quality Department to exercise quality management across every aspect of the company, including maintenance
· Labelling of our grease guns to provide clear indications of when they were last filled and the batch information of the specific grease
· Introduced a new system for checking the personal tool boxes of engineers after each aircraft’s maintenance check instead of once per month
· Disposal of unserviceable electrolyte battery cells in a controlled manner
· New storage and issuing arrangements for distilled water (used for batteries)
· New storage and record-keeping procedures for batteries
· Verification of all aircraft Release for Service certificates and the correction of one certificate which was found to have been incorrectly completed

On the 23rd November 2007 and following inspections by the SA CAA of our Aviation Maintenance Organization (AMO), the license for the AMO was renewed and issued.
From the 23rd November until the 29th November 2007 no further inspection was performed by the SA CAA, nor were we advised of any concerns on the part of the CAA.
Subsequently, the suspension of our AMO license on the 29th November late at night, and thus the grounding of our fleet came as a total surprise. Only following the suspension of our license on the 30th November, did the SA CAA inform us that they apparently had certain concerns relating to maintenance work conducted subsequent to the issuance of an Airworthiness Directive as issued by the authority on the 9th November.

As a result, allegations have been made in various media reports that we have fitted ‘bogus’ or ‘pirate’ parts to our aircraft. These allegations are totally false.

Certain rumours have surfaced which we would like to address. Whilst technical, the following information is complete and accurate.

· On the 7th November whilst departing from Cape Town, Nationwide Airlines lost the number two engine on one of the Boeing 737-200 aircraft. As a result of the incident the SA CAA promulgated an Airworthiness Directive (AD) which called for a “Non Destructive Testing (NDT)” inspection of all the engine mountings and attachment bolts. The SA CAA also required that all operators of the B737-200 verify if all the previously issued FAA AD’s and Boeing Service Bulletins (SB) had been complied with.
· This South African AD was carried out on Nationwide 737-200s and detailed confirmations were provided to the SA CAA on completion of each aircraft. During an inspection of the records it was noted that the technician who signed-off the AD on the last aircraft did not enter the part number and serial number of one of the cone bolts on the required form. When this was brought to our attention, we immediately issued an instruction for the removal of that particular cone bolt. On inspection of the cone bolt we noted that half of the serial number and part number were no longer visible under normal light as the indelible ink could no longer be read, however under a bright light, the full part number and serial number could be identified by the footprint of the ink into the metal. This cone bolt was taken to the SA CAA and shown to the relevant inspector. We also produced the relevant records of the NDT inspection for this cone bolt. As a result, a replacement cone bolt was installed to prevent any further confusion.
· In 2005 we purchased a new hydrostatic bench test for the purpose of testing our oxygen bottles. This test bench was inspected and approved by the Civil Aviation Authority with the necessary certification issued. During our September 2007 audit we were informed that the CAA should not have originally certified this test bench without it first being certified by the Department of Labour. As the CAA had approved this installation, we were not aware that further approvals were required. As a result, the CAA suspended our ability to certify further testing on this unit until such time that we had achieved conformity with the Occupational Health and Safety Act. This we accepted and discontinued the use of the test facility pending approval from the Department of Labour. After the aircraft incident of engine separation, we had a further full inspection of the AMO by the SA CAA. During this audit it was brought to our attention that our corrective action was not deemed satisfactory as we had not recalled the bottles which had been tested during the previous two years prior to our certification being suspended. It should be noted that our action plan submitted to the authority at the time of the audit was accepted – this did not call for the recall of such bottles. Subsequently, the bottles that had been certified by hydrostatic test bench were withdrawn from service.
· Nationwide does not use “pirate” parts. We only purchase and use legitimate aircraft components from authorised suppliers with the required release documentation.
· IATA has not withdrawn Nationwide’s membership to the association. It has simply suspended our participation in its billing and settlement programme which is a mechanism for exchanging money between airlines – this is normal protocol in such circumstances and does not represent abnormal activity by IATA.
· Nationwide is not bankrupt and has not filed for liquidation. We are a financially secure and sound company.

With regard to our engine separation incident of 07 November 2007, we have been informed that the preliminary report from the University of Pretoria (Metallurgic Facility) found a recent fatigue crack which caused the failure of the aft primary engine mount and thus the engine separation. I would like to place on record that this bolt was by no means a ‘bogus bolt’ as reported in the media. We are in possession of all relevant NDT records which substantiate the correct testing of all our bolts at the time of engine installation. Our bolt failure is not an isolated incident. This is the 6th Boeing 737 (including major US airlines) which incurred the same problem resulting in the number two engine separation.

Nationwide makes a vital contribution to the South African and regional economy, providing much-needed airlift capacity for people and goods and supporting trade, tourism and economic development. We remain committed to serving our customers and the region with safe, reliable and affordable air transport.

Issued by:Vernon BricknellChief Executive Officer, Nationwide Airlines

If you would like to comment on this Blog Post, please communicate directly with 2AFRIKA Founder & President, Kenneth R. Hieber, electronically via kenneth@2afrika.com

Friday, November 30, 2007

NATIONWIDE AIRLINES GROUNDED UNTIL FURTHER NOTICE

BREAKING NEWS – FOR IMMEDIATE RELEASE

Trust 2AFRIKA, INC. to always bring you the latest breaking news as it develops.

This morning, we have learned that Nationwide Airlines, a South African airline, has been grounded by the South African Civil Aviation Authority until further notice. We will monitor the situation and keep you informed. The following bulletin was issued by the airlines CEO.

Dear Valued Customer:

Early this morning we determined that the South African Civil Aviation Authority (SA C.A.A.) has suspended our Aviation Maintenance Organization (AMO) license.

We apologize profusely for any inconvenience or confusion that has been caused.

With immediate effect, all flights have been suspended until further notice. We have approached the C.A.A. for further details and guidance in respect of any actions they would like us to implement that would enable them to reinstate the AMO’s license at which point normal operations will resume.

Safety is our number one priority and we will not compromise the safety of our customers or crew.

We do not anticipate a prolonged disruption of air service due to the close cooperation that exists between the Civil Aviation Authority and Nationwide Airlines.

Once again we apologize for the inconvenience you have experienced. We thank you in advance for your cooperation at this difficult time.

Nationwide ticket – holders will be given an opportunity to either re-book or have their tickets refunded. More detailed information will be available from airline customer service personal at airports served by Nationwide Airlines and we will keep you updated on the website.

END OF STATEMENT

If you would like to comment on this Blog Post, please communicate directly with 2AFRIKA Founder & President, Kenneth R. Hieber, electronically via kenneth@2afrika.com

Thursday, November 8, 2007

IN THEIR OWN WORDS - KENYA!

I have been meaning to write this note to you since we got back to the United States last Thursday.......but I am finally caught up back at work and now I can direct my attention to you.

To say that this was the most powerful trip of our lives would be an understatement. WOW, what an amazing place. I think the most remarkable impression I have gotten from our trip to Kenya is the very friendly and incredibly upbeat attitude of all the Kenyans we met........oh, and the animals were pretty good too.

Thomas and our guide Dennis were terrific. I can't believe that you have any better guides than Dennis, so we feel very fortunate that he was with us. His knowledge and expertise made for a very interesting and informative experience. It is hard to imagine that Dennis never drove in Manhattan......he would do well there.

We especially thank you for the experience and foresight in arranging our first night at the Sienna Lodge. What a treat to lay on our beds and watch the watering hole, while recouping from 48 hours of travel. The lodges were all fantastic, as was all the food, service, company, etc...I think the rest of the world (and especially the US) could learn a lot from the people of Kenya.

We are very glad to have had the opportunity to experience it and consider ourselves extremely fortunate in having 2AFRIKA handle all of the arrangements.

Thanks for your help, and look forward to going back someday again. In the meantime, we are your biggest ambassadors.

J&J

For further information on this Safari or any other Safari in the 2AFRIKA Collection, visit us on the web at http://www.2afrika.com/

2AFRIKA, INC. remains committed to Corporate Social Responsibility in Tourism.

If you would like to comment on this Blog Post, please communicate directly with 2AFRIKA Founder & President, Kenneth R. Hieber, electronically via kenneth@2afrika.com

Monday, November 5, 2007

IN THEIR OWN WORDS - BOTSWANA!

I guess this is better late than never.....

In October of 2006 a coworker and I booked our African vacation thru 2AFRIKA and I just wanted to say Thank You for the most amazing safari ever.

We stayed at the Chobe Safari Lodge in Kasane, Botswana. Not once did we ever feel out of place, everyone there made you feel very comfortable and at ease, which is nice when you are visiting a different country for the first time!

We still speak of how much fun we had! I just happened to look at your site for my next trip, for someday in the future, and thought I would finally send you a Thank You note!

EH

For further information on this Safari or any other Safari in the 2AFRIKA Collection, visit us on the web at http://www.2afrika.com/

2AFRIKA, INC. remains committed to Corporate Social Responsibility in Tourism.

If you would like to comment on this Blog Post, please communicate directly with 2AFRIKA Founder & President, Kenneth R. Hieber, electronically via kenneth@2afrika.com

ANOTHER GREAT BIG THANKS

Ken…..

I want to thank you for giving such special and personal attention to my long time friend, Debra. She’s so excited about the safari she is planning with you for her husband’s birthday in January. She told me you were even planning something special for her husband’s birthday on the trip. That sounds just like you.

I sent her copies of the two letters of commendation that Joan and I had written you. I think that helped to convince her that 2AFRIKA was the best. I’m so pleased she is taking your tour because I know she and her husband will be not be disappointed.

Debra is a wonderful person and has been a friend of mine for a number of years. I first met her when she was a student of mine at the USC. Since that time she has earned her doctor’s degree and is a professor of English at one of our large colleges here in SC.

Thank you for being the great person you are and living up to the fine reputation you have established. It’s a joy to recommend my friends to you and your company. I know they will be just as pleased with their safari as I was.

Keep up the great work.

Fondly, Fran N

For further information on this Safari or any other Safari in the 2AFRIKA Collection, visit us on the web at http://www.2afrika.com/

2AFRIKA, INC. remains committed to Corporate Social Responsibility in Tourism.

If you would like to comment on this Blog Post, please communicate directly with 2AFRIKA Founder & President, Kenneth R. Hieber, electronically via kenneth@2afrika.com

IN THEIR OWN WORDS - TANZANIA!

Kenneth,

We had just the best time imaginable. Everything except the 2 nights in Blue Bay - Zanzibar - that I reserved, was better than expected. It was lovely traveling on Kenya Airways. Blue Bay is over rated and they have the most obnoxious woman in reception. I unfortunately had my suitcase broken in to so I am trying to get refunded from Travelex. The first thing I have to do is document with Virgin Atlantic Airways.

All the best,

Monica

For further information on this Safari or any other Safari in the 2AFRIKA Collection, visit us on the web at www.2afrika.com

2AFRIKA, INC. remains committed to Corporate Social Responsibility in Tourism.

If you would like to comment on this Blog Post, please communicate directly with 2AFRIKA Founder & President, Kenneth R. Hieber, electronically via kenneth@2afrika.com

Sunday, November 4, 2007

THE GRAND CIRCLE – Starting at $3,945.00 (A Scheduled 15-Day Air-Inclusive Overland Safari Experience to Kenya & Tanzania)

2AFRIKA, INC. World Headquarters
New York, NY
November 4, 2007

FOR IMMEDIATE RELEASE

Planning a once-in-a-lifetime-safari to Africa? THE GRAND CIRCLE is unquestionably the one for you!

THE GRAND CIRCLE, a scheduled 15-Day Air-Inclusive Overland Safari Experience to Kenya and Tanzania visits Nairobi, Lake Nakuru National Park, Maasai Mara National Park, Serengeti National Park, Olduvai Gorge, the Ngorongoro Crater, Lake Manyara National Park and the astonishingly beautiful Amboseli National Park and the foot of Mt. Kilimanjaro announced 2AFRIKA, INC. President & Founder, Kenneth R. Hieber.

One look at the ‘WHAT’S INCLUDED’ section of THE GRAND CIRCLE and you’ll immediately realize that this is a Safari that should be seriously considered as ‘the one to buy’.

In keeping with his tradition to keep ‘Africa Affordable’, Hieber has included;
  • Scheduled round trip air from the United States with the superior in-flight services of Virgin Atlantic Airways and Kenya Airways (via London where a stop-over is permitted in either or both directions at only $95.00 per person)
  • Specific dates apply BUT 15 of the 25 scheduled departures permit the traveler to commence his/her Safari from a choice of Boston, Newark, Washington D.C., Miami, Chicago, San Francisco or Los Angeles with NO ADD-ON fare applicable
  • 11-Nights’ accommodation in standard rooms all with private en-suite bathroom facilities (where applicable, SERENA properties have been selected)
  • 31-Meals + In-Flight Catering Services
  • 14-Safari Game Viewing Drives accompanied by a highly skilled, experienced, local English-speaking Driver/Guide
  • All National Park Entrance Fees
  • Equator Crossing and a demonstration for the Coriolis effect force caused by the Earth’s rotation
  • Visit Olduvai Gorge Museum

The price starts from $3,945.00 per person sharing and the Single Supplement drops to as low as $200.00 per person during certain seasons.

THE GRAND CIRCLE will operate throughout 2008 with a maximum of 12-passengers per departure.

ADDITIONAL ADDED VALUE

  • Airline ticket valid for a 2-month stay
  • All ‘THE GRAND CIRCLE’ passengers immediately qualify for a 4-Day/3-Night ‘Air-Inclusive’ Experience to Stone Town – Zanzibar for only $595.00 per person sharing (restrictions apply – must use OUR AIR with services originating and terminating in the U.S.)

ZANZIBAR FOR ONLY $595.00 INCLUDES;

  • Scheduled round trip air from Nairobi with the superior in-flight services Kenya Airways
  • 3-Nights’ accommodation in standard rooms all with private en-suite bathroom facilities
  • 3-Meals
  • Half Day Stone Town Walking Sightseeing Tour

PRICING EXAMPLE PER COUPLE (based on 2 adult passengers sharing accommodation on certain departures with services originating and terminating from Boston, Newark, Washington D.C., Miami, Chicago, San Francisco or Los Angeles

Only $8,480.00 per couple

PRICING EXAMPLE PER FAMILY (based on 2 adult passengers sharing accommodation with 1 child under the age of 12 at the time of departure, on certain departures with services originating and terminating from Boston, Newark, Washington D.C., Miami, Chicago, San Francisco or Los Angeles

Only $11,770.00 per family

For further information contact:


KENNETH R. HIEBER
2AFRIKA, INC.
111 JOHN STREET, SUITE 1060
NEW YORK, NY 10038

TOLL-FREE – 1-866-462-2374 X 204
kenneth@2afrika.com
www.2afrika.com (under KENYA or TANZANIA)